PRIVACY POLICY

Reflekz Studio takes care to protect your personal data and complies with applicable laws regarding their processing. This Privacy Policy explains what data we collect, for what purpose, and what rights you have in relation to that processing.

1. Personal Data Controller

The administrator of your personal data is Reflekz Studio (hereinafter referred to as the “Administrator”), contact: [KONTAKT@REFLEKZSTUDIO.PL]

2. What data do we collect?

Through the contact form, we collect the following data:Name and surname – for personalized communication.Email address – to respond to inquiries.Phone number (optional) – if provided, we may contact you by phone.Message content – containing inquiries regarding offers or orders.Providing data is voluntary but necessary to receive a response to your inquiry.

3. For what purpose do we process your data?

Your personal data is processed for the following purposes:Responding to your inquiry sent via the contact form.Preparing a price quote or discussing order details.Order processing and service fulfillment.Possible phone or email contact regarding your inquiry.Data is not used for marketing purposes without your explicit consent.

4. Legal basis for data processing

We process your personal data based on:Article 6(1)(b) of the GDPR – processing is necessary for the performance of a contract or to take steps prior to entering into a contract (e.g., preparing a quotation).Article 6(1)(f) of the GDPR – our legitimate interest in communicating with customers and conducting business activities.

5. How long do we store your data?

Data is stored for the period necessary to fulfill the purpose for which it was collected:For inquiries – until the correspondence is completed, but no longer than 6 months.For orders – in accordance with applicable legal regulations, such as accounting or tax laws (up to 5 years).If you consent to further contact, your data may be stored until you withdraw your consent.

6. To whom do we transfer your data?

We do not sell or share your data with third parties. However, data may be transferred to entities that support us in providing services, such as:Hosting providers (e.g., Webflow, if you use their CMS).Companies handling email services.Entities providing accounting services (in the case of orders).All entities processing data on our behalf are required to maintain confidentiality and comply with GDPR regulations.

7. Your data protection rights

You have the right to:  ✔ Access your data and receive a copy.  ✔ Rectify (correct) your data.  ✔ Delete your data (“right to be forgotten”) if it is no longer needed.  ✔ Restrict data processing.  ✔ Transfer your data to another controller.  ✔ Object to processing.  ✔ Withdraw consent (if it was the basis for processing) at any time.To exercise these rights, contact us at: [Your email address].If you believe that we are processing your data unlawfully, you have the right to file a complaint with the President of the Personal Data Protection Office (PUODO).

8. Are your data transferred outside the EEA?

We do not transfer your personal data to countries outside the European Economic Area (EEA).

9. Cookies and tracking technologies

Our website may use cookies to analyze traffic and improve user experience. You can manage cookie settings in your browser.

10. Changes to the Privacy Policy

We may update this Privacy Policy to adapt it to legal or technological changes. Changes will be published on our website.

Do you have any questions? Contact us: KONTAKT@REFLEKZSTUDIO.PL